220B Interactions Secured as AI Agents Move Into Production Control

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AI Agents Are Reading Your Docs. Are You Ready?

Last month, 48% of visitors to documentation sites across Mintlify were AI agents—not humans.

Claude Code, Cursor, and other coding agents are becoming the actual customers reading your docs. And they read everything.

This changes what good documentation means. Humans skim and forgive gaps. Agents methodically check every endpoint, read every guide, and compare you against alternatives with zero fatigue.

Your docs aren't just helping users anymore—they're your product's first interview with the machines deciding whether to recommend you.

That means:
→ Clear schema markup so agents can parse your content
→ Real benchmarks, not marketing fluff
→ Open endpoints agents can actually test
→ Honest comparisons that emphasize strengths without hype

In the agentic world, documentation becomes 10x more important. Companies that make their products machine-understandable will win distribution through AI.

Make Your Docs Agent-Ready

Akeyless Adds Runtime Controls for AI Agents

Akeyless launched Agentic Runtime Authority and Agentic Identity Intelligence, expanding its AI agent security stack from identity into runtime enforcement. The company says the system can discover agents, authorize them based on intent, control actions in real time, and instantly block unsafe behavior framing this as the missing control layer as agents move from passive assistants into systems that can modify infrastructure and data. One notable scale signal: Akeyless says it already secures 220B+ machine identity interactions, which gives the launch more weight than a greenfield announcement. Strategically, this is another sign that agent infrastructure is shifting from “how do we build agents?” to “how do we govern them once they can act?”.

CoreView Ships “Corey” for Microsoft 365 Governance

CoreView announced the general release of Corey, an AI-powered agent for Microsoft 365 administration, security, and governance. Corey has already been used in 136 organizations during early access and is designed to investigate configuration issues, identify risky permissions, generate governance reports, and take corrective actions through natural-language prompts. CoreView ties the launch to a concrete pain point, saying organizations face about 140,000 failed Microsoft 365 login attempts per week on average, turning tenant governance into a constant judgment problem for IT teams. The broader implication is that agentic AI is increasingly being positioned not as a chatbot layer, but as an operational interface for enterprise control systems.

Kontent.ai Launches “Expert Agents” for Content Operations

Kontent.ai introduced Expert Agents, purpose-built AI agents embedded into its “Agentic CMS” to automate content operations such as SEO, localization, compliance, lifecycle cleanup, and cross-system orchestration. The company says 60 organizations are already actively using its Agentic CMS, with one customer reporting draft creation effort cut by more than 70%, and another reducing a multilingual content project from weeks to a single day. What makes this notable is the shift from AI writing assistance toward always-on agents that run triggered, multi-step operational workflows while keeping approval and governance controls in place. That positions agentic AI less as a creativity layer and more as a systems layer for high-volume digital operations.

Cyara Pushes Agentic Testing Into Production CX

Cyara launched new agentic testing and AI governance capabilities aimed at enterprises deploying AI agents across voice and digital customer service channels. The release adds testing for voice and IVR agents, plus new compliance and bias modules in its AI Trust suite, with Cyara explicitly framing the problem as validating autonomous behavior before it reaches customers. The company cites a wide trust gap: Gartner projected agentic AI could autonomously resolve 80% of common customer service interactions by 2029, yet Cyara says 73% of consumers still believe human agents resolve issues faster. Strategically, this matters because testing and assurance are becoming one of the most important infrastructure categories as customer-facing agents move from pilots into live production environments.

Firmly Lands Best Buy and Backcountry for Agentic Commerce

Digital Commerce 360 reported that Best Buy and Backcountry are among the early users of Firmly Connect, a no-code onboarding platform designed to help merchants become “agentic commerce-ready.” Firmly says the platform autonomously integrates with merchant systems, validates integrations through automated testing, and can get retailers live across AI shopping agents and emerging channels within hours rather than months. Backcountry’s parent said the rollout required zero engineering resources, which is exactly the kind of implementation story the agentic commerce market has been missing. The strategic takeaway is that the next battleground in agentic commerce may be merchant onboarding speed and channel readiness, not just the protocols themselves.

CoreStack Acquires BetterCloud to Build an “Agentic Governance OS”

CoreStack announced it is acquiring BetterCloud, positioning the combined company as a unified governance control plane across cloud, SaaS, and AI-driven systems. Together, the firms say they serve 2,000+ customers and partners, govern more than $6B in annual cloud consumption, and manage $35B in SaaS spend. The announcement is notable because it explicitly frames the problem as governing autonomous systems and “shadow AI” at machine speed, rather than merely expanding SaaS management. That makes this one of the clearer March 31 signals that enterprise governance vendors are reorganizing around an agentic operating model, not just adding AI features to existing tooling.

What to Watch this Week

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